Cancellation Policy

LUMIVE products sold in the United States are sold by RP Evercrest LLC. Some products may be offered as a subscription. This policy explains how subscriptions work and how you can cancel them.

How Subscriptions Work
When you choose a subscription, you receive your selected products on a recurring basis and are charged automatically for each shipment. The billing and delivery interval is shown on the checkout page and in your order confirmation. Your payment details are stored securely by our payment provider and charged at each interval until you cancel.

No Minimum Commitment
There is no minimum term. You can cancel or change your subscription at any time.

How to Cancel
To cancel or change your subscription, email us at support@try-lumive.com with your order number and full name. Cancellations received before your next billing date stop all future charges. We will confirm your cancellation by email.

Returns
Every subscription shipment is covered by our 30-day Refund Policy.

Contact
RP Evercrest LLC (LUMIVE), 163 Genesee St., Avon, NY 14414-1225, United States
Email: support@try-lumive.com